Terms of Service

Last updated: July 2026

1. Acceptance of Terms

By creating an account or using TixGD, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the platform.

2. The Service

TixGD provides tools to design and generate event tickets as PDF or PNG files. All tickets generated are private to your account and are not published or indexed in any public catalog.

3. Account Responsibilities

4. Subscription Plans & Billing

Standard and Premium plans are billed monthly via Paystack. You may cancel or change your plan at any time from your account Settings. Your plan will remain active until the end of the current billing cycle. All subscription fees are non-refundable.

5. Ticket Limits

Each plan includes a daily and monthly ticket creation limit as shown on the Pricing page. These limits are enforced automatically by the system and may be adjusted by TixGD at any time.

6. Account Suspension & Termination

TixGD reserves the right to suspend or permanently ban accounts that violate these terms. Violations include, but are not limited to, fraudulent ticket creation, platform abuse, illegal activities, or attempts to bypass rate limits.

7. Data Retention

Tickets and verification logs older than 60 days are automatically and permanently deleted from our systems. Inactive or deleted accounts are permanently purged after 60 days unless reactivated by logging back in.

8. Limitation of Liability

TixGD is provided "as is" without warranties of any kind, either express or implied. TixGD shall not be liable for any losses, damages, or claims arising from the misuse of generated tickets, including but not limited to unauthorized event entry or event entry disputes.

9. Intellectual prperty

All TixGD branding, logos, software, and the design templates provided on the platform remain the exclusive property of TixGD.

10. Changes to These Terms

We may update these terms from time to time. Continued use of TixGD following any changes constitutes your official acceptance of the revised Terms of Service.

11. Contact

If you have any questions or concerns about these Terms of Service, please contact us at supporttixgd@gmail.com.